CALL NOW
(519) 661-0343

Christmas Hamper Program

PLEASE BE AWARE OF THE FOLLOWING CHANGES TO OUR CHRISTMAS HAMPER PROGRAM DUE TO COVID-19!

  • Advance online registration is required  (open November 1 – December 4) (click link below)
  • Pick-up will be by appointment only (booked during online registration).  
  • It is important that people show up just in time for their appointment – if they show up too early, they will be asked to return at the appointed time.
.
Our program is intended to be used by households who fall under the Low Income Cut-Off (LICO) as per the chart below.
LICO
BASED ON GROSS HOUSEHOLD INCOME (Before Deductions)
Family Size LICO LICO LICO LICO
(Weekly) (Biweekly) (Monthly) (Yearly)
1 person $413 $826 $1,791 $21,487
2 persons $514 $1,029 $2,229 $26,748
3 persons $632 $1,265 $2,740 $32,884
4 persons $768 $1,536 $3,327 $39,926
5 persons $871 $1,742 $3,774 $45,282
6 persons $982 $1,964 $4,256 $51,073
7 or more persons $1,093 $2,187 $4,738 $56,861

*More than 7 persons, for each additional person, add $5,300 per year

New due to COVID-19

  • Any individual/family who has used our Christmas Hamper program or food bank in the past and is in our database will only be required to provide ID/confirmation of address for new household members; in most cases no other documentation will be required.
  • New individuals/families will be required to submit their documentation prior to their pick-up time; one of our registration team will contact them within 72 hours of receipt of their online application to discuss this. This includes:
    • ID for all household members
    • Verification of address
    • Confirmation of type of household income (in some situations amount of income may need to be verified)

In all cases, the family member coming to pick-up the hamper must produce their own ID. 

  • Due to COVID-19 restrictions, distribution will take place outside – those arriving by car will be served in their car and will be asked to not leave their vehicle; those arriving on foot will be served outside and will be required to wear masks and observe physical distancing.  Although we are not expecting long line-ups due to the appointment system, those arriving on foot should dress according to the weather.
  • Non-registered individuals cannot be served.  Anyone who shows up at a distribution site without pre-registration/appointment will be given the information to complete the application online and asked to complete the registration, book their appointment and return at the appointed time.
  • If someone who has pre-registered shows up at the wrong appointment time they will be asked to return at the appointed time.  If they missed their appointment they will be given another appointment time and asked to return.  In this situation we may not be able to serve them at their preferred pick-up location.
  • If you have to change your appointment time you can click on the link in the email you receive when you book your appointment.  You may change or cancel your appointment up to 72 hours prior to their appointment time.  Any changes after that point must be made by calling 519-661-1359 or emailing christmas@centreofhope.ca.  Please note that if you have to change your appointment you may not be able to get an appointment at your desired time or pick-up location.  PLEASE DO NOT REDO YOUR WHOLE APPLICATION.

PLEASE MAKE SURE YOU INCLUDE ALL PEOPLE IN YOUR HOUSEHOLD WHO YOU WISH TO RECEIVE A CHRISTMAS HAMPER/TOYS FOR!

 

DON’T FORGET TO BOOK YOUR APPOINTMENT AFTER YOUR APPLICATION HAS BEEN COMPLETED!

Click here to register and book the time and location for your hamper pickup