Frequently Asked Questions

Do you have questions about The Salvation Army Centre of Hope and/or our programs? Our team has prepared a selection of frequently asked questions to better your understanding of our organization.

If your question is not listed or answered below, please don’t hesitate to contact us and we will do our best to provide you with relevant information.

A member of the staff

Yes, The Salvation Army is the largest non-governmental direct provider of social services in Canada, unprecedentedly supporting society’s most vulnerable.

No, although The Salvation Army Centre of Hope has a competent team of professionals that specialize in addictions and mental health, we do not provide medical services. We work collaboratively with hospitals, other social service agencies and organizations to provide well-rounded support to our clients in their pathway to recovery.

Recovery Living, which is part of The Recovery Community Centre, offers an affordable housing option within a therapeutic recovery focused community . 

The Emergency Shelter is an emergency short term option for all those who do not have a place to live, being a temporary solution for men, women, and youth who are experiencing homelessness. There are 118 beds in the emergency shelter and 66 transition rooms. The transitional rooms are intended as a stabilization space while housing is being pursued and acquired. The transitional rooms are provided on a pay to stay basis at a cost of CA $500.00 per month.

You can help The Salvation Army Centre of Hope by making goods or monetary donations, volunteering your time and/or becoming part of our dedicated staff. You will find more details about how to help here.

The Salvation Army Centre of Hope gratefully accepts food and goods, clothing and household, and private and corporate monetary donations.


Food & Goods:

The following items can be donated and will be shared with individuals/families who access our Food Bank or Men’s and Women’s Hostel:

  • Fresh produce that doesn’t require refrigeration (carrots, potatoes, apples, unripe bananas, sweet potatoes and onions)
  • Dried beans and legumes (lentils, kidney beans, etc.)
  • Brown or white rice
  • Peanut butter and spreads (low/no sugar jams, honey)
  • Low sodium soup
  • Canned meats (tuna, chicken, turkey)
  • Oatmeal (plain); low sugar cereal
  • Infant formula
  • Diapers sizes 4, 5 and 6
  • Toiletries (shampoo, tooth brushes and paste, etc.) (both full size and hotel size)
  • Toilet paper, paper towel, tissues
  • Women’s sanitary supplies

The items can be dropped off at 281 Wellington Street every day (Monday-Sunday) from 10am to 10pm.


Clothing & Household:

The Salvation Army Thrift Store, located at 1960 Dundas Street E., will be happy to accept clothing and household donations between the hours of 9am-9pm (Monday-Friday), 9am-6pm (Saturday), and 10am-6pm (Sunday). For more information on donating goods to them please visit the website or call (519) 451-0178.


Monetary Donations:

For online monetary donations please click here.

If you are interested in making a corporate donation, running a clothing or food drive or donating perishable food, please contact (519) 661-0343 ext. 230.


Thank you for your support!