Peer Support Worker

Job Title: Peer Support Worker Competition #: 1008-2021, 030-2021
Department: Withdrawal Management Position Type: Relief
Salary Range: Start: $14.71/hr

Year 1: $14.71/HR

Unionized: YES
Location: London, Centre of Hope
Flexibility in scheduling is required.  The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.  Applicable shifts include a ½ hour paid meal break. The operational hours of this facility are 24/7.


Competition 030-2021 (FT Temporary) – Thursday – Sunday, 8:00 am – 6:00pm, Expires: April 30, 2021

Competition 1008-2021 – Varies, as per operational requirement


Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Mission and Values
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.  Each position contributes to the mission of The Salvation Army.

Watch/read inspiring stories from some of those who have been helped through The Salvation Army’s programs:

The Salvation Army Support

Fleeing from Persecution

Open House: Poverty isn’t always easy to see


The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Job description


The primary accountability for the Withdrawal Management Peer Support Worker is to work cooperatively with the Withdrawal Management Manager and/or Counsellors to provide one-on-one support in order to effectively meet the needs of the clients in the Centre. The primary function of the Peer Support Worker is to facilitate daily activities with individual clients and accompany clients to scheduled functions within the Centre.


  • To complete all duties in accordance with the Standards and Policies & Procedures of The Salvation Army London Centre of Hope and Ontario Withdrawal Management Standards
  • Participate in regular staff meetings to review operational effectiveness, changes in policies and procedures, and in-service training
  • As required and as applicable, make suggestions that will improve efficiency, working conditions or procedures to the Withdrawal Management Program Manager
  • Maintain communications log
  • Give verbal or written reports as appropriate to the counsellor to be included in client files
  • Provide individualized support to clients aimed at maintaining and improving their social, interpersonal and life skills
  • One-on-one friendly visiting and supportive listening
  • Facilitate daily activities with individual clients and accompany clients to scheduled functions within the Centre
  • Assist Counsellors in developing/suggesting appropriate strategies and interventions in response to client needs or concerns
  • Refer any client issues of a serious nature, or client crisis, which arise while on shift, to the To promote the mission, policies and objectives of The Salvation Army
  • To maintain confidentiality in all matters pertaining to clientele and coworkers of The Salvation Army London Centre of Hope
  • To treat the property of The Salvation Army with due care and caution
  • To act in the best interest of the employer at all times
  • Perform other position related duties as required.


Qualifications and Education requirements

  • Consumer/survivor of the addictions/mental health system (in active recovery for a minimum 4 years) is required
  • Peer Certification / Training is an asset
  • Knowledge of and experience working with community-based agencies and services
  • Excellent interpersonal and communication skills
  • Post-secondary studies in psychosocial rehabilitation or social services is an asset



Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Police Information Centre (CPIC) or through a local police detachment.

May require screening through The Salvation Army Abuse Registry.

Support for and an understanding of the mission and purpose of The Salvation Army in Canada.



Interested applicants must respond in writing with a cover letter, three professional references and resume.


We thank all applicants, however, only those candidates to be interviewed will be contacted.


The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements.


Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.

Applications Accepted via:

Fax:  519-661-0245

Mailing Address:  281 Wellington St., London, ON N6B 2L4

Please, no phone calls. 


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