(519) 661-0343

Recovery Community Centre Worker

Job Title: Recovery Community Centre Worker Competition #:  2 Positions (Please see below)
Department: Recovery Community Centre Position Type:  2 Positions (Please see below)
Salary Range: Start $23.77  per hour

1 Year Rate $24.46 per hour

Location: London, Centre of Hope
Mission and Values
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Each position contributes to the mission of The Salvation Army.


Watch inspiring stories from some of those who have been helped through The Salvation Army’s programs:


The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.

Service: We reach out to support others without discrimination.

Dignity: We respect and value each other, recognizing everyone’s worth.

Stewardship: We responsibly manage the resources entrusted to us.

Job description

  • Responsible to initiate recovery plan development and implementation as needed, within the centre and with community partners
  • Initiate and/ or participate in case conferences, as a forum for problem solving and exploring alternative solutions to service provision
  • Regularly solicit feedback from the individual-served and relevant community supports regarding the individual’s wellbeing including, mental health and addictions recovery continuum, including progress towards his/her goals
  • Assess individuals’ strengths, abilities, needs and preferences as well as social and environmental factors impacting the individual, and any vulnerability and risk factors, introduce goal planning as a result
  • Provide regular and intensive support and assertive engagement to motivate and support individuals to work towards meeting their goals
  • Act as part of the designated primary team of workers for assigned individuals residing in the recovery community centre pre and post treatment transitional rooms
  • Create and maintain an individuals’ Crisis Plan, and communicate support needs associated with the goal of reducing the utilization of EMS, LPS etc.
  • Assist and coach individuals in the learning and management/achievement of quality of life activities such as: recovery living, daily living, safety and security, healthy lifestyles, social and spirituality, community living and self-determination/advocacy
  • Advocate, refer and connect individuals with appropriate services, supports, and resources (formal and informal) based on their needs
  • Perform all necessary administrative duties for client documentation (GAINS-S, Q3, Case Conference minutes etc. for those individuals requiring individualized service delivery or  coordination services , make all computer entries etc. in a timely and effective manner.
  • Completion of a Discharge package upon individuals transition points outlining progress made and  recommendations for the future
  • Ensure effective communication with Director, Supervisor/Manager, staff team, and external treatment teams concerning each individual’s progress
  • Assist the Residential Services Leadership Team in developing and implementing productive and appropriate activities/programs for clients requiring individualized interventions for success to participate in community
  • In the continuum of addiction there are lapse and relapses periods during which staff would be expected to observe, record, assess and manage the behaviors associated
  • Monitor clients and record significant changes in their level of functioning
  • Individual support and group facilitation


Service Responsibilities:

  • To complete all duties in accordance with the principles, standards and policies & procedures of The Salvation Army London Centre of Hope
  • Assist in the delivery of programs and services offered at the Recovery Community Centre.
  • Responsible for the contents, upkeep and tidiness of the supply room – including toiletries, linen/towels, personal hygiene,
  • Responsible to ensure that clients have adequate supplies of personal items, including clothing
  • All shifts will make regular rounds throughout the floor, including walking through the dormitory, bathrooms and lounges
  • Maintain a clean and safe environment
  • Ensure all appropriate documentation and records are maintained at all times
  • Create, implement and maintain daily communication practices across service team, as needed
  • Maintain information in confidence as required.
  • Maintain knowledge of issues pertaining to individual confidentiality, and consent to release personal information, and processes to ensure individual’s confidentiality is maintained at all times
  • As required and as applicable, make suggestions that will improve efficiency, working conditions or procedures to the Recovery Community Centre Supervisor
  • Follow up on all concerns expressed for individual’s  well-being and document outcomes accordingly
  • Professionally liaise with community workers and agencies, represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required,
  • Demonstrate critical thinking and make decisions both independently and collaboratively as required


Organizational Responsibilities:

  • Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
  • To complete all duties in accordance with the Standards and Policies & Procedures of The Salvation Army London Centre of Hope
  • Participate in regular staff meetings to review operational effectiveness, changes in policies and procedures, and in-service training
  • Responsible to ensure that clients return any Centre of Hope belongings upon their departure
  • Responsible to follow through on all safety and security procedures (including fire) as outlined in the policy and procedures manual
  • Enforce agency rules and expectations consistently in accordance with Policies and Procedures including Recovery Community Centre specific guidelines
  • Identify, promote resolution, and management of all emergency situations concerning individuals, staff, and property
  • Record any noted maintenance repairs on work orders and submit them using the online submission tool
  • Work closely with security and front desk staff, identifying any safety and security needs
  • Work cooperatively with staff from the various Centre of Hope Departments
  • Maintain the ability to recognize and diffuse potential conflict situations
  • Complete other required documentation (e.g. monthly time sheets, vacations requests, education requests, travel claims, expense claims) within the required time frames
  • Participate as an active and responsible team member in all work groups through which position responsibilities are achieved.
  • To treat the property of The Salvation Army with due care and caution.
  • Participate in supervision and performance appraisal process.
  • Participate in ongoing professional development and training.
  • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures,  ensuring the use personal protective equipment and clothing as directed by the employer,  reporting  workplace hazards and dangers, and ensuring work is performed  in a manner as required by the employer, including diligent use the prescribed safety equipment.
  • Responsible to report workplace injuries or illness

Perform other position related duties as required.


Qualifications and Education requirements

  • A minimum of a two year College diploma in a Health or Social Service program with an addiction designation or a specific addiction Certificate from either a post-secondary institution or CAMH may be considered if coupled with a minimum of 2 years addiction specific experience.
  • Minimum of two (2) years of prior related experience (within the last five years) is required in the field of addictions working with marginalized individuals is required.
  • Minimum one year experience (within the last five years) within the field of addictions
  • Current ASIST certification is considered an asset.
  • Valid CPR and First Aid Certificate and Nonviolent Crisis Intervention training
  • Extensive knowledge of the community agencies and self-help groups that provide support to clients struggling with substance use and addiction
  • Good knowledge of critical physical, psychological, and social phases of alcoholism and drug addiction, and of withdrawal, including progression, stages, and symptoms
  • Demonstrated observation, assessment, communication skills  complimented by utilization of the GAINS and other relevant assessment tools
  • Current and demonstrated knowledge in:
    • fundamental concepts and theories of addiction and mental health
    • relapse prevention; harm reduction and stages of change model
  • Current experience and demonstrated skills or a willingness to learn in the following areas:
  • Interviewing and counseling in individual and group therapy with substance abuse and dual disorder clients
  • Utilizing standardized admission and discharge tools for assessment
  • Computer skills specifically MS Office with an understanding of data collection
  • Demonstrated understanding and competency in the following areas:
    • Strength based approach
    • Trauma informed care
    • Client-Centered Care
    • Cultural Competency
    • Peer Support Model
  • Demonstrated ability to maintain successful working relationships; and to deal with people in a pleasant, professional, responsible and reassuring manner


Conditions of Employment:

  • Schedule may vary according to requirements of responsibilities – some weekend and evening work may be required and a willingness to adjust the weekly work schedule in order to better service the clients is required.



  • Competition # 015-2020: PT Perm – 16 Hours; 12:00am-8:00am, Saturday and Sunday
  • Competition #1007-2020: Relief – varies – no guaranteed hours


Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Police Information Centre (CPIC) or through a local police detachment.

May require screening through The Salvation Army Abuse Registry.

Support for and an understanding of the mission and purpose of The Salvation Army in Canada.


Interested applicants must respond in writing with a cover letter, three professional references and resume.


We thank all applicants, however, only those candidates to be interviewed will be contacted.


The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements.


Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.

Applications Accepted via:

Fax: 519-661-0245

Address: 281 Wellington St., London, ON  N6B 2L4

Please no phone calls.

Return to see more job openings